Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you register, play or otherwise use our services. We take your privacy seriously and set out below the types of data we process, how we use it, who we may share it with and the choices and rights available to you.

Types of data we collect

Personal data

We collect information that identifies you, such as your name, date of birth, email address, contact details and documents provided for identity verification. Account credentials and payment details you provide to fund or withdraw from your account are also classed as personal data.

Technical data

Technical data includes your IP address, device type, browser information, operating system, and log information about your activity on our site. We use this data to keep our service running and to detect fraud or unauthorised access.

Transactional and activity data

We record transactional data such as deposits, withdrawals, wagers and game history, plus account activity and interactions with customer support. This information helps with account management, security checks and regulatory obligations.

How we use information

We use your data to operate and improve our services, verify your identity, process payments and handle withdrawals. Data is also used for customer support, to detect and prevent fraud, to meet legal and regulatory requirements and to communicate important account information. Where we rely on marketing, we will do so only with your consent and provide an option to opt out.

Data protection practices

We apply technical and organisational measures to protect your personal data, including encryption for sensitive transmissions and access controls for systems that store personal information. We limit internal access to data on a need-to-know basis and perform regular reviews of our security arrangements.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login sessions, analyse site performance and deliver basic functionality. Some cookies are essential for the service to work, while others are optional and used for analytics or marketing. You can manage cookie settings in your browser, though this may affect some features.

User rights

You have rights to access personal data we hold about you, to request correction of inaccurate information, and to request deletion subject to our legal and regulatory retention obligations. You may also have the right to object to certain processing or to request restriction of processing in specific circumstances.

Access, correction and deletion

To exercise your rights, contact our support team through your account. We will verify your identity before making changes. Certain information may be retained where necessary for compliance, fraud prevention or to fulfil contractual obligations.

Information sharing and third parties

We may share data with payment processors, identity verification services, analytics providers and other third parties who assist with our operations. We require these providers to maintain appropriate safeguards. We may also disclose information where required by law or to prevent fraud and misuse.

Privacy policy updates

We keep this policy under regular review and may update it to reflect changes in our services or legal requirements. We will publish any changes on this page and indicate when the policy was last updated. Continued use of our services after changes indicates acceptance of the updated policy.